Terms & Conditions

Terms & Conditions

Please read these terms and conditions carefully before purchasing. Acceptance of these terms is mandatory upon placing an order with The Used Appliance Store. These terms are binding at the time of purchase and non-negotiable. No statement made by The Used Appliance Store or its representatives, written or otherwise, shall constitute recommendation or endorsement of any particular brand, model, or product; Nor shall constitute any guarantee of size or fit, suitability for particular application, nor guarantee of performance or reliability. It is the customer's responsibility to thoroughly research any product purchased and verify size and fit and assess desired features. The Used Appliance Store does not provide or imply any warranty or guarantee with any product in excess of 90 days from delivery. Payment Policy: All orders must be paid in full at or prior to the time of delivery. Merchandise not paid in full cannot be reserved and will not be released under any circumstances. Fraud Statement: The Used Appliance Store reserves the right to reject or cancel orders and payments if fraud is suspected. In any case of suspected fraud including but not limited to use of stolen payment information, fraudulent use of delivery or billing addresses, or tampering with payment processing data, the order will be canceled all relevant information will be immediately reported to law enforcement. Cosmetic damage to field replaceable parts does not qualify your item(s). We cannot make exceptions to this policy. 90 Day Warranty Policy: the 90-day warranty is for replacement of the appliance only ,no refunds will be issued. Eligible replacement conditions include improper function of appliance or failure to function in its intended purpose. A replacement will be provided on the nearest deliver date available and will be replaced with a similar appliance size, color, conditions are subject to inventory. The appliance to replace must be present and retrieved by The Used Appliance Store to qualify for the free replacement. Measurement Policy: Verification of measurements and product fitment is the responsibility of the customer. Please double check all measurements before ordering. Delivery Policy: The Used Appliance Store uses internal and/or various third-party delivery companies and common carriers to facilitate delivery of product. These outside delivery providers may impose their own terms, conditions, or policies that are not under the control of The Used Appliance Store. Deliveries to addresses outside our delivery area, defined as 27 miles distance from our warehouse, do not qualify for flat rate or free delivery. Long distance delivery rates are set by the delivery contractor and are not under the control of The Used Appliance Store, Inc. Outside delivery providers may independently charge additional fees for non-standard scenarios including but not limited to second floor or greater deliveries, removing doors or disassembling door frames, clearing obstacles from the delivery path, etc. If you require additional or non-standard delivery services or have questions about this policy or potential additional costs, please contact us for more information. Since delivery scenarios vary widely and we cannot predict delivery issues ahead of time, it is not possible to prepay for additional installation services via our web site. Additional installation services must be paid for directly to the outside delivery company at the time of delivery. The Used Appliance Store is not responsible under any circumstances for injury or damage to merchandise and/or property caused by any outside delivery provider. Contact information for third party delivery carriers is furnished upon request. For any re-delivery to any location not specified upon ordering, the customer is responsible for the costs of delivery. Your delivery will be scheduled with you in advance, and will typically occur within a four (4) hour window at the date and time scheduled with you. At the time of delivery, an adult over the age of 18 must be present at the delivery location. If no one is present to accept the delivery or you cannot be contacted for scheduling your delivery will be canceled automatically. Return delivery trips are subject to a minimum $50 return trip fee. For delivery to properties with access control devices such as a key lock box or combination lock, where the customer will not be present, a waiver of liability must be completed prior to delivery. Contact the store for more information or to obtain this waiver. Under the terms of this waiver, neither The Used Appliance Store nor its affiliates, including delivery contractors, specifically disclaim all liability related to this order including but not limited to: Loss of product, theft, damage to product, damage to property, incorrect product(s) delivered, location of product(s) delivered, location within building of product(s) delivered. Customer accepts full responsibility for the product(s) on the order. Absolutely no discounts, concessions, returns, or replacement of product will be provided related to orders left at delivery locations without customer present. Securing product(s) in a safe location is the responsibility of the customer. Moving product(s) to their final location within the building is the responsibility of the customer. Unboxing and inspection of product(s) is the responsibility of the customer. Return trips are subject to minimum $50 trip fee. Delivery company will not be re-dispatched to delivery location without payment of return trip fee in the event of unsuccessful delivery for any reason, including but not limited to: Incorrect address, incorrect lock box or entry code provided, entry into building not possible, delivery location blocked or inaccessible, or any other reason. Terms of lock box deliveries are not negotiable. Waiver of Right to Sue: Under the terms of this waiver, customer agrees, promises and covenants that neither they, nor any person, organization, or any other entity acting on their behalf will file, charge, claim, sue or cause or permit to be filed, charged or claimed, any action for damages or other relief (including injunctive, declaratory, monetary relief or other) against The Used Appliance Store or any delivery affiliate involving any matter related to orders delivered when customer is not present. Pricing, and Promos: Product pricing is based on current manufacturer pricing and promotions. Pricing is subject to change without notice, and is non-negotiable. Pricing is final when you order is placed. Final price cannot be changed once an order is placed; either increased or decreased, due to new or ending sales, promotions, manufacturer price changes, or any other reason. Returning and attempting to re-purchase merchandise at a different price point is specifically prohibited. Disclaimer of Liability: The Used Appliance Store disclaims all express or implied warranties of merchantability, application or fitness for any particular purpose. In no event shall The Used Appliance Store be liable for any damages, financial or otherwise, arising from purchase, delivery, installation, use, or misuse of any product. This includes but is not limited to damage to structures or items unrelated to the product, lost time or productivity, loss or theft of product, delays, labor charges, repair costs, or other consequential, incidental, special, or punitive damages.